The cache box is essentially a water-resistant glove compartment for an HSD Folding Electric bike.
Our take on the Tern HSD Cache Box
Please note delivery of accessories may be delayed due to strikes by the Royal Mail. The dates can be found below and up-to-date information is published here. We apologise for any inconvenience this may cause.
Thursday 24, Friday 25 and Wednesday 30 November and Thursday 1 December 2022.
Christmas delivery
For Christmas delivery we'd advise placing orders for bikes by the 9th December. For accessories, please order by the 19th December.
Accessories delivery
We ship accessories Monday - Friday and aim to dispatch all orders within 2 days of receiving them. Free shipping orders are sent with Royal Mail and for bulky items, we may use DPD (at no extra cost).
Bikes delivery
In stock bikes are usually shipped within 14 days of you ordering as they undergo a Pre Delivery Inspection before dispatch. Bikes are delivered by DPD who provide a delivery window via text message on the day. Delivery of electric cargo bikes costs £40. This service is available to all mainland UK postcodes. Click and collect for electric cargo bikes is free.
Click & Collect
We can arrange for all items to be collected from store. For items other than bikes this usually takes 2 - 4 working days. Bikes can take up to 14 working days to be available. We’ll let you know when items are ready for collection. Please bring a form of ID and a bank card with you when you pick up your order.
Returns
We accept returns on orders up to 14 days after the items arrive with you. All accessory returns should be in saleable condition and be sent to our Hackney address with a note which has your name and order number on it. Refunds are processed within five working days.
International Shipping
International delivery charges are estimates and are subject to change. Please contact us for more information. Please note that international accessory deliveries will be handled via Royal Mail and sent ‘Delivered Duties Unpaid’ (DDU). You may have to pay import VAT (and customs duties, if payable) as well as a handling fee.
Product Description
Designed to be discrete and fit in with the HSD's frame the cache box holds up to 2kg of gear - just enough space for a chain lock, inner tube and a few other odds and ends. There's a small inner mech pocked too in order to keep items separated. Because it's bolted to the frame of the bike its unlikely to rock and roll whilst riding.
